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What types of payment do you accept?
Mastercard, Visa, Discover, American Express, debit cards, checks (electronically cleared), and cash.  Southlake Animal Hospital does not currently accept Care Credit.  Full payment is due when services are rendered.

Can you provide an estimate for a particular service?
Yes, please call 817-481-2014.

What types of animals can be boarded?
Dogs, cats, birds, reptiles, and small mammals.  Please call 817-481-2014 for rates and availability.  Reservations are required.  For complete boarding guidelines, please see our Boarding page.  Printable forms and guidelines are available on our Forms page. 

Do you offer drop-off appointments?
Yes, we offer a drop-off service to our clients to help insure that pets with serious health problems or injuries can still receive care and treatment when we have no appointments available.  This service is also available as a convenience to owners who may not be able to schedule a visit during appointment times that are available.  Please call 817-481-2014 to check on drop-off availability.
What products do you carry?
We stock Harrison's bird food, Repcal reptile diets, and Oxbow hay and small animal diets.  The following are available by prescription only: Hill's Prescription Diet, Advantage, Advantage Multi, Frontline Plus, Heartgard, and Interceptor.  We also carry a number of other products such as reptile lightbulbs, avian lightbulbs, gram scales, Carefresh bedding, etc.


I found an injured animal.  What do I do?
Please see our Wildlife Rehabilitation page.
Can I donate to your rehabilitation fund?
Yes, please tell a receptionist that you would like to donate.  Your donations help defer some of the high cost of wildlife rehabilitation that must otherwise be directly absorbed by Southlake Animal Hospital.  Unfortunately, your contribution is not tax deductible as Southlake Animal Hospital is a business and not a non-profit organization.  Thank you for caring about wildlife!
Can I use an online supplier for medication?
We strongly discourage the purchase of flea, tick, and other medications from outside sources for quality control purposes and to be in compliance with the manufacturer's guarantee.  However, if you choose to purchase from an online supplier, we still require that the patient have a current exam within the year.